Cheering each other on
1. Active or passive, congratulations must be true
• Congratulations are affirmations about who people are and what they do matters, and that they are making a valuable contribution toward achieving the shared mission (the goal).
• Telling people what a great job they've done or presenting an award is an active congratulation.
• Passive congratulations are such things as stepping aside and letting a team member go forward with a tricky, complicated, and important project, without exercising some sort of control or even offering advice.
• You can never out do true congratulations – it needs to be timely, responsive, unconditional and enthusiastic.
2. No score, no game, and cheer the progress.
• At cricket matches the crowd doesn’t sit silent as the ball is hit down the ground for a six, before clapping and cheering. Cheer the progress, not just the results.
Measurement (score) shared with everyone generates excitement.
• The more the congratulations are to the right on the scale below, the better or more effective they are:
1. Programmed verses being Spontaneous
2. Uniformed verses Individual
3. Indefinite verses being Specific
4. Traditional verses being Unique
• Stop focusing on problems and the guilty party (this is being a control freak) and start looking for those responsible for things gone right (this is using your coaching behaviour)
• Putting your mission in gear is getting everyone in the team involved in worthwhile work and being in control of achieving the goal.
• Just as at a cricket match when the people cheer the batsman when he hit a six and encourages him to hit more sixes – when we cheer each other on this brings enthusiasm to work more to achieve the goal.
• Pay (reward) comes first – material needs have to be feed first (house, clothes, food etc.) before you congratulate. People can then see you are genuine.
1. Active or passive, congratulations must be true
• Congratulations are affirmations about who people are and what they do matters, and that they are making a valuable contribution toward achieving the shared mission (the goal).
• Telling people what a great job they've done or presenting an award is an active congratulation.
• Passive congratulations are such things as stepping aside and letting a team member go forward with a tricky, complicated, and important project, without exercising some sort of control or even offering advice.
• You can never out do true congratulations – it needs to be timely, responsive, unconditional and enthusiastic.
2. No score, no game, and cheer the progress.
• At cricket matches the crowd doesn’t sit silent as the ball is hit down the ground for a six, before clapping and cheering. Cheer the progress, not just the results.
Measurement (score) shared with everyone generates excitement.
• The more the congratulations are to the right on the scale below, the better or more effective they are:
1. Programmed verses being Spontaneous
2. Uniformed verses Individual
3. Indefinite verses being Specific
4. Traditional verses being Unique
• Stop focusing on problems and the guilty party (this is being a control freak) and start looking for those responsible for things gone right (this is using your coaching behaviour)
• Putting your mission in gear is getting everyone in the team involved in worthwhile work and being in control of achieving the goal.
• Just as at a cricket match when the people cheer the batsman when he hit a six and encourages him to hit more sixes – when we cheer each other on this brings enthusiasm to work more to achieve the goal.
• Pay (reward) comes first – material needs have to be feed first (house, clothes, food etc.) before you congratulate. People can then see you are genuine.
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